Privacy Policy

Last updated: January 13, 2026

1. Introduction

Welcome to Ecommoce ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you understand exactly how your information is used in our logistics middleware platform.

2. Data We Collect

We collect information you provide directly to us or that is synced from your connected stores. This includes:

• Contact Information: Name, Email, Phone Number.
• Business Information: Company Name, Address, Website URL.
• Order Data: Customer details synced from WooCommerce/Custom Stores for delivery processing.

3. How We Use Your Data

We use your data solely to provide the Ecommoce service. Specifically:

• To sync and consolidate orders from your various e-commerce platforms (Woocommerce, custom stores, etc.).
• To automate shipping bookings with third-party courier services based on your preferences.
• To detect and prevent fraud by analyzing customer data against known fake delivery patterns.

4. Data Sharing

We do not sell your data. We share data only with third-party service providers essential to our operation:

• Couriers: Order details are transmitted to courier partners (e.g., Steadfast) only when you explicitly book a shipment.
• SMS Gateways: We share data with your connected SMS gateway to send marketing SMS to your customers.

5. Security

We employ industry-standard security measures to protect your data, including encryption in transit and at rest.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@ecommoce.com.